Cookie Policy
Last Updated: November 30, 2025
1. What Are Cookies
Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our platform.
2. How We Use Cookies
WiroTask uses cookies for the following purposes:
Essential Cookies (Required)
These cookies are necessary for the platform to function and cannot be disabled:
- Authentication: Keep you logged in to your account
- Security: Protect against fraud and unauthorized access
- Session management: Maintain your preferences during your visit
- Payment processing: Securely handle transactions
Analytics Cookies
Help us understand how visitors use our platform:
- PostHog Analytics: Track page views, user interactions, and feature usage
- Performance monitoring: Identify and fix technical issues
- User behavior: Improve platform design and features
Functional Cookies
Enhance your experience with additional features:
- Language preference: Remember your chosen language (English/French)
- Location settings: Store your preferred city and neighborhood
- Notification preferences: Manage your alert settings
Third-Party Cookies
We use trusted third-party services:
- Stripe: Secure payment processing
- Google Maps: Location and navigation services
- Supabase: Authentication and database services
- Sentry: Error tracking and monitoring
3. Cookie Duration
Session Cookies: Deleted when you close your browser
Persistent Cookies: Remain on your device for a set period:
- Authentication: Up to 7 days
- Preferences: Up to 1 year
- Analytics: Up to 2 years
4. Managing Cookies
You have several options to control cookies:
Browser Settings
Most browsers allow you to:
- View and delete cookies
- Block all cookies
- Block third-party cookies only
- Clear cookies when you close the browser
Note: Blocking essential cookies may prevent you from using key features of WiroTask.
Cookie Preferences
You can manage your cookie preferences through our cookie consent banner that appears on your first visit. You can change your preferences at any time by clicking the "Cookie Settings" link in the footer.
Do Not Track
We respect browser "Do Not Track" signals. When enabled, we will not use analytics or tracking cookies.
5. Mobile App Tracking
Our mobile app uses similar tracking technologies:
- Device identifiers: For authentication and security
- Analytics SDKs: PostHog, Sentry for app performance
- Push notification tokens: OneSignal for real-time alerts
- Location services: GPS for task and tasker locations (with your permission)
You can manage these permissions in your device settings under "WiroTask" app permissions.
6. Cookies We Use
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| sb-access-token | Authentication session | 7 days | Essential |
| sb-refresh-token | Session refresh | 7 days | Essential |
| ph_* | PostHog Analytics | 1 year | Analytics |
| locale | Language preference | 1 year | Functional |
| location_pref | Saved location | 30 days | Functional |
7. Third-Party Links
Our platform may contain links to third-party websites (payment providers, social media, etc.). These sites have their own cookie policies. We recommend reviewing their policies before providing any information.
8. Updates to This Policy
We may update this Cookie Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by email or through a prominent notice on our platform.
9. Your Rights
Under GDPR and other privacy laws, you have the right to:
- Know what cookies we use and why
- Withdraw consent for non-essential cookies
- Access your data collected through cookies
- Request deletion of your cookie data
10. Contact Us
If you have questions about our use of cookies, please contact us: