Community Guidelines

📝 Creating Great Task Descriptions

• Be specific: Include details like size, quantity, complexity
• Set clear expectations: What success looks like
• Mention required skills or tools
• Include photos when helpful
• Specify timing and duration realistically
• Offer fair compensation based on effort required

💬 Communicating Effectively

• Respond to messages within 24 hours
• Answer questions thoroughly before task acceptance
• Provide clear directions and access instructions
• Be available during the scheduled task time
• Give constructive feedback, not criticism
• If issues arise, discuss calmly and professionally

✨ Creating a Positive Experience

• Provide necessary tools or inform Tasker what to bring
• Ensure safe working conditions
• Offer water/refreshments for longer tasks
• Show appreciation for good work
• Leave honest, helpful reviews
• Tip for exceptional service (optional but appreciated)
• Recommend great Taskers to friends

🎯 Building Your Profile

• Use a clear, professional profile photo
• Write a detailed bio highlighting skills and experience
• List all relevant skills honestly
• Add portfolio photos of your best work
• Keep availability calendar updated
• Request verification badges for credentials

💼 Professional Service Delivery

• Only accept tasks you can complete well
• Arrive on time (or 5 minutes early)
• Dress appropriately for the task
• Bring necessary tools and supplies
• Protect client property (use drop cloths, shoe covers, etc.)
• Clean up thoroughly when finished
• Take before/after photos to showcase work
• Confirm completion with client before leaving

🗣️ Communication Excellence

• Respond to offers within 12 hours
• Ask clarifying questions before accepting
• Send a message 1 hour before arrival
• Call if running late (even 5 minutes)
• Update clients on progress for longer tasks
• Report issues or complications immediately
• Request payment promptly but politely after completion

⭐ Earning 5-Star Reviews

• Go the extra mile without being asked
• Surprise clients with thoroughness
• Offer helpful advice or suggestions
• Follow up after completion to ensure satisfaction
• Handle feedback graciously
• Build long-term client relationships

For Clients:

• Verify Tasker identity when they arrive
• Secure valuables and sensitive documents
• Don't leave children alone with Taskers unless verified for childcare
• Be present or have a trusted person present during tasks

For Taskers:

• Verify address before arriving
• Don't enter homes where you feel uncomfortable
• Refuse tasks involving inappropriate requests
• Use proper safety equipment (gloves, masks, goggles)
• Know your limits - don't attempt dangerous tasks

⭐ Reviews and Ratings

Reviews help build trust in our community:

• Leave reviews within 48 hours while details are fresh
• Be honest but fair - focus on facts, not emotions
• Acknowledge good work - positive reviews help great Taskers
• Be constructive - explain issues to help others improve
• Don't weaponize reviews - no revenge ratings over disputes
• Don't trade reviews - all reviews must be for actual work

🏆 Elite Tasker Status

Earn special recognition by maintaining:

• 4.8+ star average rating
• 95%+ completion rate
• Fast response time (< 2 hours average)
• 50+ completed tasks
• Zero policy violations

Elite Taskers get priority placement, special badges, and exclusive opportunities.